Responsible Gaming Policy

With Nubd Info
Responsible Gaming Do

The fun and excitement should always be there — but control should always be yours. Nubd Info believes that healthy, responsible play delivers the best gaming experience.

Safe Environment
Set Personal Limits
24/7 Support
18+ Only
18+
Age verification is mandatory
24/7
Support services active
5
Protection Tools
100%
Personal Control

Responsible Gaming Core Tools

Nubd Info provides these tools to ensure a safe and responsible gaming experience for all users

Set a Deposit Limit

Set a maximum deposit amount for daily, weekly, or monthly periods. Once a limit is set it takes effect immediately, and any increase requires a 7-day waiting period.

Session Time Limit

Set a maximum session duration for each gaming session. Once the time is up, you will receive an automatic alert encouraging you to take a break.

Set Loss Limit

Set a maximum loss amount for a defined period. If this limit is reached, gaming stops automatically and your account stays protected.

Benefits of taking a break

Whenever you feel like stepping back, you can take a temporary break ranging from 24 hours to 6 weeks. During this time, your access to gaming will be completely suspended.

Self-Exclusion

For a longer break, you can close your account for anywhere from 6 months to permanently. This is the strongest protection measure available and is not easy to reverse.

Reality Check

Track your gaming time and spending through regular notifications. Stay aware — do not let entertainment turn into addiction.

1Why Responsible Gaming Matters

At Nubd Info, we believe online gaming is truly enjoyable only when it is experienced in a responsible and balanced way. Responsible play is not just a rule — it is a philosophy where entertainment always stays within personal boundaries and family responsibilities.

Millions of people across Bangladesh are now using online betting and gaming platforms. Our responsibility to this growing community goes beyond entertainment — it is about promoting safe, responsible play. Building healthy gaming habits can help you avoid financial loss, family stress, and mental strain.

Personal protection tools are available to every player on Nubd Info. We want you to play always on your own terms, never out of compulsion. The moment you feel gaming is getting out of control, use our tools right away or reach out to our support team.

Please note: Gaming should be a source of entertainment, not income. The moment you feel desperate to win — that is your warning sign.

2Signs of healthy gaming habits

The first step to responsible gaming is knowing yourself. A healthy gamer has certain habits that keep addiction at bay. Check the points below and see how many apply to you:

  • You play within a set budget and do not exceed it
  • You feel disappointed when you lose, but you do not chase your losses with bigger bets
  • Gaming does not interfere with your work, family time, or sleep
  • You prioritize time with friends and family over gaming
  • You can stop playing at any time — no questions asked
  • Gaming does not have an excessive impact on your mood or mental state
If all of the above apply to you, you are a responsible gamer. Keep it up!

3Warning signs of problem gaming

Gaming addiction does not develop overnight — it builds up gradually. That is why it is important to stay alert early on. If you notice any of the following signs in yourself, do not delay in seeking help:

  • Chasing losses: Placing bigger bets to try to recover money you have lost
  • Budget exceeded: Spending beyond your set limit
  • Relationship strain: Arguing with or lying to family or friends about gaming
  • Loss of focus at work: Thinking about gaming so much that you cannot focus on work or studies
  • Borrowing: Borrowing money or drawing from savings to fund gaming
  • Boredom or restlessness: Feeling restless, angry, or low when not gaming
If you notice these signs, do not blame yourself — this is a mental health issue. Seeking help takes courage.

4Set your personal limits

The most effective way to play responsibly on Nubd Info is to set your own limits in advance. Our platform gives you the flexibility to define various types of limits:

Limit Type Duration Takes effect immediately Waiting to increase
Deposit Limit Daily / Weekly / Monthly Yes 7 days
Loss Limit Daily / Weekly / Monthly Yes 7 days
Session Time Per Session Yes 24 hours
Bet Limit Daily / Weekly Yes 7 days
Temporary Break 24 hours – 6 weeks Yes After the break ends
Self-Exclusion 6 months – Permanent Yes Non-reversible
Decreasing a limit always takes effect immediately, but increasing one requires a cooling-off period — this stops you from making impulsive decisions in the heat of the moment.

5Self-Exclusion Process

If you feel you need a long-term break, Self-Exclusion is the most powerful step you can take. Here is how it works, step by step:

1
Go to Account Settings

Log in and find the "Responsible Gaming" section in your profile menu.

2
Select the Self-Exclusion option

Choose from 6 months, 1 year, 2 years, or a permanent exclusion.

3
Verify Identity

Verify your identity with an OTP or password for security.

4
Confirmation

You will receive a notification once the exclusion takes effect. No promotional messages will be sent to you during this period.

5
Reactivate

Once the set period has ended, you may submit a review request through support.

Attempting to open a new account during a self-exclusion period is a violation of our terms, and all associated accounts may be closed.

6Minor Protection

Nubd Info takes a strict stance against underage gaming. Our platform verifies age at registration and investigates any suspicious accounts. A few tips for parents:

  • Enable parental controls on your children's devices
  • Use software to block betting sites on your browser (e.g., Net Nanny, Gamban)
  • Always keep your login credentials private
  • Talk to your children about responsible internet use
  • If you become aware of a minor using our platform, please notify our support team immediately.
If an underage account is identified, we close it immediately and cancel all associated transactions.

7Support & Professional Resources

Gaming addiction is a mental health condition and it is treatable. If you or someone you know is struggling, the following resources can help:

  • Nubd Info Support: [email protected] — Contact our team directly for any gaming-related concerns
  • Mental Health Helpline: Kaan Pete Roi — 01779-554391 (Bangladesh)
  • National Mental Health Helpline: 16789 (iCall, India) — for Bangladeshis living abroad
  • Gamblers Anonymous: An international organization that runs free support groups
  • GamCare: Professional counselling available via online chat and phone
There is no shame in asking for help. Thousands of people overcome this every day — and you can too.

Check Yourself

Answer the questions below honestly. If most of your answers are yes, it may be time to seek help.

Are you spending more than your planned budget and regretting it afterwards?
Are you placing bigger bets to try to win back money you have lost?
Are you lying to family or loved ones about your gaming?
Is gaming getting in the way of your work, studies, or sleep?
Do you feel restless, irritable, or low when you are not gaming?
Are you borrowing money or dipping into savings because of gaming?

If 2 or more of your answers are "Yes", please contact our support team or use the Self-Exclusion tool.

General FAQ

Everything You Want to Know About Responsible Gaming

Lowering your limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period. This rule protects you from making impulsive decisions driven by emotion.

Yes. If your account has a remaining balance at the time of self-exclusion, it will be returned to your registered payment method through the standard withdrawal process.

Absolutely. Our support team is happy to listen to concerns from family members as well. You can write to us at [email protected] and we will assist you with full confidentiality.

No. During a temporary break or self-exclusion period, we do not send any promotional emails, SMS, or push notifications. We respect your decision.

No. Nubd Info follows a strict age verification process. Registration by anyone under 18 is strictly prohibited, and any account that fails verification is closed immediately.
Need help?

Our support team is here for you 7 days a week.

Mon – Fri: 9:00 AM – 11:00 PM
Sat – Sun: 10:00 AM – 10:00 PM

Start Responsibly

Register with Nubd Info and set your limits from day one. A safe and enjoyable gaming experience is waiting for you.

বাংলা